Off on holiday

Info & Service

The little Buchau ABC

Things to know

for your family vacation


Things to know

for your family vacation

Booking conditions

Your reservation is considered binding when we have received your deposit of € 900,- per room (preferably by credit card) and you have received our confirmation.

Health and safety

ur health is close to our hearts: Therefore, a little tip from us: “One apple a day keeps the doctor away!” Our colorful vitamin bar with seasonal fruit is not only delicious, but also perfect for filling up on your daily dose of vitamins and boosting your immune system.

We also work in strict compliance with the applicable hygiene management guidelines HACCP. Help us maintain a healthy environment with:

  • frequent hand washing with the disinfectants in the guest areas, especially before and after meals
  • frequent washing of your children’s hands, especially after each visit to the toilet and after contact with animals (e.g. visit to a petting zoo)
  • a TBE vaccination
Travel cancellation insurance

If you ever become ill or are unable to take your vacation due to other unforeseen events, we recommend that you take out cancellation insurance through Europäische Reiseversicherung to avoid any cancellation fees that may be incurred.
You can find more detailed information about the conditions here:

Cancellation conditions

Carefree booking – Our cancellation conditions
Free cancellation possible up to 48 hours before arrival, so you can plan your vacation without worries.

For all bookings we guarantee the security to cancel free of charge up to 48 hours before arrival for the following reasons:

  • A travel warning for the province of Tyrol
  • State quarantine order for returnees from Tyrol
  • Covid 19 conditional no operation at our site is possible

Should one of these cases occur, we will cancel your booking free of charge. Your already made deposit can be credited for a later stay. Upon request, we will gladly refund the deposit minus a processing fee of € 50,-.

Otherwise, the Austrian Hotel Contract Terms and Conditions shall apply:

  • Until 3 months before arrival: no cancellation fee, handling fee € 50,-.
  • Up to 1 month before arrival: 40% of the agreed price
  • Up to 1 week before arrival: 70% of the agreed price
  • From 1 week before arrival: 90% of the agreed price
  • Early departure: 100% of the agreed price

Pets are not allowed in the hotel. Accommodation with pets possible only in the country house. Price per day Euro 25,- without food. Animals are not allowed on the lawn, terrace, in the restaurant, in the wellness area or during programs.


We take care of our environment! Take advantage of our offer and recharge your electric car at our e-charging stations!

More info


Throughout the hotel you have free wifi.

For on the road
  • Sitting and lying buggies and back carriers for rent
  • Stroller and handcart for rent
  • Toboggan rental with heat bag and backrest
Food and drink
  • High chairs for children in the restaurant
  • Baby kitchen with refrigerator, microwave, kettle and vaporizer
  • Baby food and various jars from breakfast to bedtime
Care and entertainment
  • own Buchau care area especially for babies (0-2 years) with ball pool and sleeping room
  • 11 hours of baby care 7 days a week: Sun-Fri, 09:00-20:00
  • individual babysitter on request for a fee
  • Playground for small children with bobbycars
  • 2 x weekly PEKIP and Montessori playgroup
  • Baby swimming lessons according to Fred’s SWIM Academy (for a fee)

You can find a detailed description of our GTC here
Austrian law and the provisions of the Austrian Hotel Regulations apply.
Typesetting and printing errors as well as errors, price and program changes reserved. The place of jurisdiction is the competent court in Schwaz or Innsbruck.